The inbox nobody should be managing.
Lease requests in one inbox. Maintenance texts in another. Viewing bookings on Calendly. DocuSign for signatures. QuickBooks for rent. None of them talk to each other.
Three things stop happening on Monday morning.
Tenants text me about maintenance at 10pm on a Sunday.
Portal request inbox. No more personal pings.
Every tenant gets a portal login. They submit maintenance requests there — with photos, descriptions, and priority. You see everything in one inbox. Requests are logged, tracked, and assigned to contractors — without a text ever hitting your phone.
Lease signing happens via email and DocuSign. It takes three days.
Send and sign inside PrimeBase. Done in minutes.
Draft from your template library, send from within PrimeBase, and tenants sign in their portal. The signed document is stored automatically on the tenancy record. No DocuSign subscription. No email attachment chain. No chasing.
Viewings get double-booked. I find out when two prospects show up.
Conflict detection blocks the overlap before it happens.
Every viewing slot is checked against your calendar in real time. Book from the CRM lead, from the property page, or let prospects self-book from available slots — conflicts are detected and blocked automatically.
Five modules. The rest are upside.
PrimeBase ships with eleven. For real estate and property management, these five eliminate the manual work — and they’re in every plan.
CRM
Prospect pipeline from first inquiry to signed lease — every interaction logged, no lead lost.
Appointments
Schedule viewings with conflict detection. Let prospects self-book from available slots.
Smart Documents
Lease templates drafted, sent, and signed inside PrimeBase — no DocuSign, no email chains.
Customer Portal
Tenants log in to submit maintenance requests, pay rent, and access their lease documents.
Smart Forms
Digital rental applications, reference checks, and onboarding — all linked to the tenant record.
Built for the niches generic property tools don’t fit.
Whether you manage student housing, affordable housing, B&Bs, or a small commercial portfolio — PrimeBase fits.
Most property management tools are sized for the operator with 500 doors. PrimeBase is for the manager with 10–50 properties — student housing, affordable housing units, bed and breakfasts, small commercial portfolios, vacation rentals. Same software, configured around what you actually do, with a tenant portal included from day one.
The things property managers ask before switching.
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