Question 1

What stock document types does PrimeBase support?

Accepted Answer

Seven: Goods Receipt Notes (GRN), Goods Delivery Notes (GDN), Customer Returns, Vendor Returns, Warehouse Transfers, Stock Reconciliation, and Stock Adjustments. Each document type updates the relevant stock quantities and — where applicable — triggers the correct accounting entries automatically.

Question 2

How does the accounting integration work?

Accepted Answer

Stock movements are treated as accounting events. When a GRN is confirmed, a vendor bill is auto-created and a journal entry debits Inventory Asset and credits Accounts Payable. When a GDN ships, COGS is recognised. Transfers update location but do not create financial entries. None of this requires manual input from your accounting team.

Question 3

Can I manage multiple warehouses?

Accepted Answer

Yes. You can create as many warehouses as needed, each with its own zones and bins. Stock levels are tracked per location. Transfers between warehouses generate Transfer documents with a full audit trail. Reports can be filtered by warehouse or shown in aggregate.

Question 4

What is batch and serial tracking?

Accepted Answer

Batch tracking assigns a lot or batch number to a group of units received together — useful for food, pharma, or any product with expiry dates. Serial tracking assigns a unique identifier to each individual unit, allowing full chain-of-custody from vendor to customer. Both modes support FIFO and FEFO picking strategies.

Question 5

How do stock reservations work?

Accepted Answer

When a customer order is confirmed, stock can be reserved against it. The on-hand quantity is split into "reserved" and "available" — available is what you can still sell. If insufficient stock is available, the system warns rather than silently accepting an order you cannot fulfil. Reservations are released when a GDN is dispatched.

Question 6

Can I set reorder points and get low-stock alerts?

Accepted Answer

Yes. Set a reorder quantity per SKU (and optionally per warehouse). When available stock drops below the threshold, an alert is raised. You can also configure a preferred supplier per SKU so that raising a purchase order is a one-click action from the alert.

Question 7

What is inventory management software?

Accepted Answer

Inventory management software tracks stock across products, warehouses, and movements — receipts from vendors, deliveries to customers, transfers between locations, and adjustments. PrimeBase inventory management is connected to accounting natively: every GRN auto-creates a vendor bill, every GDN posts a COGS entry, every transfer updates the ledger. No separate accounting reconciliation.

Question 8

Does PrimeBase replace Cin7 (DEAR) or Unleashed?

Accepted Answer

For most small wholesale and distribution businesses, yes. PrimeBase covers GRNs, GDNs, multi-warehouse, zones and bins, batch and serial tracking, reorder points, and stock reservations. The advantage over Cin7 + QuickBooks: it's one system, not two. Where Cin7 wins is depth in advanced manufacturing workflows (BOMs, work orders) — PrimeBase covers basic assemblies but not multi-stage manufacturing today.

Question 9

Can PrimeBase handle batch tracking and expiry dates?

Accepted Answer

Yes. Every product can be tracked by batch or lot number on receipt and dispatch, with expiry dates assigned per batch. FIFO and FEFO picking can be enforced automatically — your team picks the right stock first without thinking about it. Batch history is permanent and auditable for any product.

Real warehouse management. Connected to your accounting.

Your stock tool doesn’t know your accounting. Your accounting doesn’t know your warehouse.

The full inventory stack. One source of truth.

Live stock levels. Across every warehouse.

7 stock document types. Every movement covered.

Multiple warehouses, zones, and bins.

Batch & lot tracking. Expiry dates.

Serial number tracking. Unit by unit.

Stock reservations. Nothing double-promised.

Reorder points. Low-stock alerts.

Every stock movement posts the right accounting entry.

Complete stock movement history. Always auditable.

Warehouse, accounting, and customers. One system.

What people ask before they switch.

Stop counting. Start knowing.