PrimeBase Terms of Service

1. Who We Are

PrimeBase is a software platform developed and operated by VividSphere LLP, a company registered in India. We provide a unified business operations system for growing teams, including tools for CRM, finance, projects, inventory, and more.

2. Beta Use and Feedback

PrimeBase is currently offered as a beta release. As such:

• Features and performance may change or improve frequently.
• We may modify, suspend, or discontinue portions of the Services at any time.
• You agree to use the beta version at your own discretion and understand that some features may be incomplete or unstable.
• We may reach out to you for feedback to improve the platform.

Your input is valuable, but we are under no obligation to implement suggestions.

3. Eligibility

To use PrimeBase, you must:

• Be at least 18 years old
• Have the legal authority to enter into these Terms on behalf of your organization

4. Your Data

You retain all rights to the data you upload to PrimeBase. By using the Services, you grant us the right to store, process, and access your data only as necessary to provide and improve the Services.

We do not claim ownership of your data. Your data is protected in accordance with our Privacy Policy and Data Security Statement.

5. Account and Access

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity under your account
• Ensuring that your use complies with these Terms and applicable laws

We reserve the right to suspend or terminate accounts that violate these Terms.

6. Acceptable Use

You agree not to:

• Use PrimeBase for unlawful or harmful purposes
• Attempt to access or modify systems without authorization
• Interfere with the operation or security of the platform
• Reverse engineer or resell the Services

7. Confidentiality

You acknowledge that the platform, including its features and roadmap, may contain confidential information. You agree not to publicly disclose or share non-public details about the platform unless explicitly permitted.

8. Intellectual Property

All rights, title, and interest in the PrimeBase platform (excluding user-provided content) remain the exclusive property of VividSphere LLP.

You may not use our branding, trademarks, or designs without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, VividSphere LLP shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of data, business, or profits
• Service interruptions or errors

Use of the beta software is at your own risk.

10. Termination

You may stop using the Services at any time. We may suspend or terminate your access if we believe you're violating these Terms or using the Services in a harmful or unauthorized way.

11. Changes to These Terms

We may update these Terms from time to time. If we make significant changes, we'll notify you via email or through the platform. Continued use after changes means you accept the revised Terms.

12. Governing Law

These Terms shall be governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

13. Contact Us

For questions about these Terms, you can reach us at: support@primebase.io