Thank you for your interest in the PrimeBase Beta. This policy outlines what to expect while using the beta version of our platform, including the scope of access, responsibilities, and how your feedback helps us improve the product.
1. Beta Program Purpose
The PrimeBase Beta is designed to:
- Provide early access to core modules of the platform
- Gather real-world feedback from serious teams and users
- Validate performance, workflows, and product-market fit
This is a fully working, production-grade release — with ongoing updates during the beta phase.
2. What You Get During Beta
All beta participants receive:
- Full access to available modules (CRM, projects, inventory, accounting, and more)
- Ability to invite team members, assign roles, and run real workflows
- Access to our support team for setup or questions
- Early access to future features like PrimeAI and PrimeAgents
- Access to preferred pricing plan when public pricing goes live
There are no fees, no credit card requirements, and no feature limits during the beta.
3. Your Responsibilities
By joining the beta, you agree to:
- Use the platform in good faith, for legitimate team or business needs
- Provide constructive feedback or report issues when possible
- Avoid misuse, abuse, or attempts to compromise system security
- Understand that the product may evolve quickly with frequent updates
4. Data Ownership & Security
All data you enter during the beta is:
- Owned by you
- Sensitive data is Encrypted at rest and in transit
- Protected with strict access controls
- Never shared with third parties without your consent
If you leave the beta, you may request a full export or deletion of your data at any time. We are GDPR-ready and take compliance seriously. For detailed information about our security measures, see our Data Security page.
5. Support During Beta
While in beta, support is available via:
- Email: support@primebase.io
Expect faster response times and direct collaboration — your feedback shapes the product.
6. Transition to Public Launch
Once the beta ends:
- You will be notified well in advance
- Your data and setup will remain intact
- You'll have the option to continue using PrimeBase under a public plan (with beta user benefits applied)
7. Right to Modify or End Beta Access
PrimeBase reserves the right to:
- Modify beta features or access at any time
- Suspend or terminate accounts that violate policies
- End the beta phase with appropriate notice
8. Questions or Concerns?
We want the beta experience to be clear, productive, and valuable.
Reach out to us anytime at support@primebase.io
